I'm good at noticing things. I can ask
dumb questions, observe, put a finger on the pulse. I'm very fast, an
auto-didact, a strong self-learner, so I can find fixes and patterns
for changes. Creating the dance of change takes some hunting and
fishing.
One often meets: Too busy Fighting fires, no future Oblivious Dunno Don't care Denial Don't get it
My experience base is wide and rocky.
From logging, sawmills, and logging camps, city businesses, to
doctor's offices (software and deft office manager training), house building, and tourism. I've helped
start a lot of things, and helped make them go. I've spent quite a
bit of time going through dead operations in British Columbia,
looking for good ideas and good machinery and parts.
"It's not my problem. The hole is in their side of the boat." - John Brewer
You want lean? Start with used, make part work, patch more on, do more. Grow organically. I've spent a
lot of time and energy moving ideas and machinery to new homes in
other operations.
I'm a good pattern matcher, fitting things together, as a variant on troubleshooting. There are some success patterns in that
searching - hunter – gathering needs matching, such as searching for software.
Software outfits have 'outsourced' standard libraries and all kinds
of special libraries and databases and so on to other outfits for a
long time. Evaluating commercial software and open source software,
is akin to looking at the thinking patterns of the people who created
the software.
Of course that's only a starter step. Here's a very very common pattern:
1. Org. has weak systems, maybe call it a progress barrier, and decides to try something new.
2. Trial xxx (name your flavour: lean, TPS, Scrum, agile, donuts, wazzit, ... )
3. The trial just skates across the surface. The instant fix, instant food thing.
4. Some time later. Abandon trial. xxx is no good - it's just a fad, or whatever.
5. Go to step 2.
We need to step in, to actually do, in enough depth to make a difference. The agile pattern shows results fast, fast success and fast failure. It cycles 1. to 5. faster, until something gives, to allow a few things going through the progress barrier. Such steps to success are often beyond logic, rubbing against socio-cultural barriers until a door opens.
"For every one of our failures, we
had spreadsheets that looked awesome." -- Intuit founder Scott
Cook
In China I started up some schools,
helped refresh schools, in buyout re-starts, inspected all kinds of
products and factories and watched products going into containers. I
also consulted on various things. With the downturn, I was there when
a whole lot of things died. People just got on planes and left the
country, abandoning whole factories and enterprises. A Chinese
pattern is to let something die, then regrow it again later when the
'spring season' comes around again. Allied with that is the
propensity to keep trying. Plant new seeds for new products and new
operations, some die and some live, learn from the process and keep
going. That's a pattern to follow when outsourcing to China. And beyond.
My Consulting offers:
An outside look in
Change processing
Opportunity – Crisis handling
Cultural awareness
The China Factor – outsourcing,
extending, BOT
Interpersonal skills
Exploration
Many people and many businesses bump
into a 'progress barrier,' as in the diagram below. A bunch of things interact like a net or mesh to hold things and people back, they build up and swamp progress. A few people
and some businesses slip through. For individuals success lies in
following their high performance pattern, and it's a good bet for
business too. You may have your niche now, and you really need an
awareness of your 'future niche' where you might slip through to be
more successful. You also need awareness, adaptability, and tolerance
to create your ongoing future – most outfits cut-off some part of
their future, then shrivel and die, leaving no future.

Very often the answer does not lie in
taking a course or getting a new computer system or getting a new
hotshot boss or consultant. It lies in generalizing the answer into a
way of approaching things. The tree pattern in “How Agile works” is
basic strategy. It's success lies in changing to a new way - new
products, new sales methods, whatever - when needed. The success
pattern lives in adopting a strategic blurry map of futures and
adjusting well as one future becomes real. The idea is to be vaguely
right instead of precisely wrong.
My forte often shows in noticing
things, in learning fast, in showing then adopting an agile
entrepreneurial pattern.
I'm computer adept in that my
intelligence extends beyond my fingertips, through the keyboard,
flowing into our web of resources. I use my mind and my computer and
the living web of connections as an interactive team.
I grew up doing things in our
family-business, using machinery and fixing machinery, so I tend to
roll up my sleeves and to wade into things. That's a good pattern for
learning about things, for consulting.
Later I learned to stand back, fade
into the background, and let things and people develop. That's a
coaching model, a learning model that matches observing software
users when debugging or writing new software. It matches the
servant-leader pattern. It's a yin pattern that matches the yang
'wade into things' pattern.
I tend to work on ways ahead, things
that work. Natural patterns suggest solutions if we find them and use
them. Solutions-Focused thinking and the agile entrepreneurial
pattern tend to discard the problems and to find new solutions,
better ways ahead. Bit by bit improving things, with agile cycling
back reviewing, ensuring the gains are learnings towards the end
goal/solution.
If you are a hunter, it's a hunting pattern. If you're a general, it's the pattern your troops follow filtering through and beyond enemy lines.
So it's there, at Next: the phone number and an email address. Here's another one: process.facilitator@gmail.com